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All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting Xtreme Lefty Guitars through any of the methods provided at xlguitars.com.
Returns may be subject to a restocking fee.
Products that are received by Xtreme lefty Guitars in any of the following conditions are not eligible for STORE CREDIT and may be rejected:
Any product not purchased from Xtreme Lefty Guitars
Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label
Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.
Any product from which the serial number has been removed from its packaging
Any product that exhibits physical damage
If you received your product damaged, please contact Xtreme Lefty Guitars within 48 hours upon delivery of product. The Date of delivery will be verified by the tracking number from the delivery carrier,( USPS, FEDEX, UPS).
ALL RETURNS ARE FOR REPLACEMENT GUITARS OR STORE CREDIT ONLY. THERE WILL BE NO CASH REFUNDS.
Buyer will be responsible for all shipping charges if buyer chooses to return guitar.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.